Privacy policy

Last updated: October 28, 2026

This policy explains how Perfec-Tone Skin Studio handles personal information when you visit our website, book an appointment, receive services, buy products or contact our team in The Bahamas.

Who we are and how to contact us

Perfec-Tone Skin Studio is located at The Shoppes of Southwest #7, Carmichael Road, Nassau, The Bahamas. For privacy questions or requests, email bahamas@perfec-tone.com or call (242) 603-7546.

This policy applies to bahamas.perfec-tone.com and our Bahamas client services. Purchases from the U.S. online shop are covered by the U.S. privacy policy.

Information we collect

• Contact information you provide, such as your name, email address, phone number and delivery address.
• Appointment, purchase, payment and customer-service records, including your service preferences and messages with our team. Payment providers handle card details under their own security procedures.
• Information relevant to your care that you share during booking or consultation, such as skin concerns, allergies, current products, prescriptions, recent treatments and progress photographs.
• Website information, such as your device, browser, IP address, pages viewed, referral source and approximate location, collected through cookies and similar technologies.
• Marketing preferences, reviews and other information you choose to share.

Where information comes from

We receive information directly from you, from the technology used on our website, and from providers that help us handle bookings, payments, communications and delivery.

How we use information

We use information to arrange appointments, understand your skin goals, provide and document services, answer questions, fulfill product orders, manage payments and returns, protect our systems, improve our website and meet applicable legal obligations. We also use your preferences to send relevant communications where permitted.

Skin and health information is used for consultation and service suitability. A Skin Studio consultation does not replace medical advice. Where a dermatologist referral is appropriate, we will discuss the referral and obtain any consent required before sharing your information.

Photographs and reviews

Progress photographs may form part of your care record. Permission to take or keep a photograph for your care is separate from permission to use it in public marketing. Contact us with questions about a photograph, review or permission you have given.

Cookies, analytics and advertising

Our website uses essential technologies to operate and may use analytics and advertising technologies to understand visits and improve communications. Google Analytics helps us understand website use. These providers may receive device, browser and website activity information.

You can manage cookies through your browser settings and any privacy controls displayed on the website. Blocking some technologies may affect website features. You can also contact us about your preferences. Browser settings do not necessarily change information already held by a service provider.

Who receives information

We share relevant information with providers that support website hosting, appointment management, payment processing, communications, delivery and business administration. These include Shopify for our website and Zenoti for booking and service management. Information may also be shared with professional advisers, authorities when legally required, or parties involved in a business transfer, subject to applicable safeguards.

We do not sell your personal information for money. Advertising technologies may involve sharing website activity with advertising providers. Contact us to discuss applicable opt-out rights.

Booking and external services

When you open our booking service, a payment provider, WhatsApp or another external website, that provider may also process your information under its own privacy policy. A dermatologist receiving a referral is responsible for their own medical records and privacy practices.

Information processed outside The Bahamas

Some technology and service providers may store or process information outside The Bahamas, including in the United States. The laws in those locations may differ from those where you live. Applicable requirements govern the protection and transfer of personal information.

How long we retain information

We retain information for as long as needed for the purpose for which it was collected, including client care, appointments, transaction records, resolving disputes and applicable legal or accounting requirements. Retention depends on the type of record and our obligations.

Keeping information secure

We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure. Please contact us if you believe information connected with your visit or account has been accessed improperly.

Your choices and privacy requests

Depending on applicable law, you may request access to your personal information, correction of inaccurate information, deletion where permitted, or limits on certain uses. You may also withdraw consent where processing relies on it and object to direct marketing. We may need to verify your identity before acting on a request. Some records must be kept to meet legal obligations.

Email bahamas@perfec-tone.com with your request. You may also raise a concern with the Office of the Data Protection Commissioner in The Bahamas or another relevant authority where applicable.

Marketing messages

You can unsubscribe using the link in a marketing email or contact our team to change your preferences. For text messages, follow the opt-out instructions in the message. Appointment, payment and other service communications may still be sent when needed.

Young clients

Where a young client receives services, a parent or guardian may need to provide information or consent as appropriate to the service and applicable requirements. Contact the Skin Studio before booking if you need guidance.

Changes to this policy

We may update this policy as our services or requirements change. The date above identifies the latest version. Material changes will be communicated where required.