Refund and Return Policy

For purchases from Perfec-Tone Skin Studio in The Bahamas, you may return eligible products within 30 calendar days. For purchases collected in person, the period starts on the purchase date. For delivered orders, it starts on the delivery date.

Refund or store credit

Choose a refund to your original payment method or store credit with an extra 20% of the eligible return value.

Return conditions

Products must be in the same condition as when you received them. Gift cards and discounted or sale products are not eligible for refunds, except products purchased with the first-purchase discount. Shipping and handling charges are not refundable. You are responsible for any return delivery charges.

Products damaged after receipt and returns requested after 30 calendar days are not eligible for a refund. If your order arrives damaged, contact the Skin Studio team for help.

How to request a return

1. Contact bahamas@perfec-tone.com or WhatsApp (242) 828-7546.
2. Include your receipt or order number and the products you want to return.
3. Wait for return approval and instructions before bringing or sending products back.

Once we receive and inspect your return, we will process the approved refund or store credit. After a card refund is issued, your bank or card provider decides when it posts, and some banks take longer than others.

If an order is canceled after processing, the products must be returned before the product refund is processed.

Visit or contact us

Perfec-Tone Skin Studio, The Shoppes of Southwest #7, Carmichael Road, Nassau, The Bahamas.