Delivery Policy

Thank you for visiting and shopping at Perfec-Tone.  Following are the terms and conditions that constitute our Delivery Policy. 

Shipment processing time

We offer cashless (debit & credit card only) delivery for all local customers.  All orders are processed within 1-2 business days.  Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days.  If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Orders can be placed through our website or via WhatsApp #828-SKIN (7546). We require the following information:

  • Customer Full Name
  • Requested Products
  • Location Pin or Complete Physical Address


Shipping rates & delivery estimates

A $5.00 delivery fee will be applied to all orders.  Any order over $99 will be delivered free of charge.  Estimated delivery time is between 9am – 5pm.  Family Island orders will be processed as received and delivered to the respective boat as per their regular sailing schedule.


Perfec-Tone is not liable for any products damaged or lost during shipping.  If you received your order damaged, please contact the shipment carrier to file a claim.

Returns Policy

Contact us directly for information about options and procedures for returning your order.