Delivery Policy
Thank you for visiting and shopping at Perfec-Tone. Following are the terms and conditions that constitute our Delivery Policy.Â
Shipment processing time
We offer cashless (debit & credit card only) delivery for all local customers. All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.Â
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Â If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Orders can be placed through our website or via WhatsApp #828-SKIN (7546). We require the following information:
- Customer Full Name
- Requested Products
- Location Pin or Complete Physical Address
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Shipping rates & delivery estimates
A $5.00 delivery fee will be applied to all orders. Any order over $99 will be delivered free of charge. Estimated delivery time is between 9am – 5pm. Family Island orders will be processed as received and delivered to the respective boat as per their regular sailing schedule.
Damages
Perfec-Tone is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Returns Policy
Contact us directly for information about options and procedures for returning your order.
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